1. Introduction

Welcome to Ahleph. We are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ahleph.com and interact with our advertising on all online platform, including but not limited to Meta, Google, Bing and any relevant advertising platforms.

2. Information We Collect

a. Personal Information: We may collect personal information that you voluntarily provide to us when you: Register for our retreats or events Subscribe to our newsletter Participate in surveys or promotions Contact us directly This information may include your name, email address, phone number, and any other details you provide.

b. Non-Personal Information: We may also collect non-personal information automatically when you visit our website or interact with our Facebook ads.

This may include:

• IP address
• Browser type and version Operating system
• Referring site
• Pages visited
• Date and time of visit

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and inquiries
• Send you updates, newsletters, and promotional materials (you can opt-out at any time)
• Improve our website and services Analyze trends and user behaviour to enhance user experience Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential.

Legal Requirements: We may disclose your information if required by law or in response to legal requests or processes.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website and Facebook ads may use cookies and other tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and improve our services. You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.

7. Your Rights and Choices

You have the right to:

• Request us to update, or delete your personal information
• Opt-out of receiving marketing communications from us
• Request a copy of your data or inquire about how it is used

To exercise these rights, please contact us at hello@ahleph.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our website or services after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@ahleph.com or via our social media pages on Instagram and Facebook